Customer success manager (SaaS) - вакансия 18263364

Вакансия неактуальна и сохранена только в информационных целях.

Дата обновления: 20.08.2020

Город: Санкт-Петербург

Профессия: Другое

Тип занятости: Не имеет значения

Текст вакансии:

Hello! We are the Checkaso team ( Checkaso (SaaS) is an analytical app store optimization platform for both the App Store and Google Play. Our mission is to simplify analysis and ASO for our users and help them to grow their business with our tools. Currently, we are looking for a customer success manager. Your global mission in our product is to turn user experience into Success Stories. You will:
Work on the retention and growth of our user base, identify their business needs and help achieve them with Checkaso; Host live demo calls and onboarding-webinars for customers to sell our product; Conduct CustDev and NPS surveys to maximize customer satisfaction with our tools; Advise users on any issues related to our product; Share feedback and feature requests from users to the team; Propose ideas that will help to increase our customer base and metrics;
About You:
Fluent spoken and written English at an advanced level; Experience in an IT-project at least 2 years; Experience in hosting webinars and live demos for clients; You are independent and proactive, know how to distribute your tasks yourself; Confident sales skills; Ability to present ideas in user-friendly language; Well-developed written and verbal communication skills; Desire to move up and grow with the company;
Bonus points:
Experience in the SaaS industry; Experience in a mobile project; A sense of humor.
Useful product and cool, friendly motivated team; Help in adaptation, support of you as a specialist; Stable payment, bonuses and annual performance review; The ability to work remotely several days a week; A seven-hour working day with a flexible start for sleep lovers (from 10 to 11) + 5 extra day-offs; Comfortable office with a cool rest zone; Tournaments in kicker, billiards and PS4 Awesome corporate events Corporate breakfasts, coffee, tea, fruits, and other goodies.

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Вакансия неактуальна и сохранена только в информационных целях.