Product Manager, Biometric Readers - #664440

An Amazing Career Opportunity for a Product Manager, Biometric Readers!!

Location: Sao Paulo, Brazil

Job ID: 49703

As a member of the Biometrics Reader Solution team, this position is responsible for the management and successful delivery of HID’s biometric products within the Physical Access Control Solutions (PACS) business, while being the representative of and champion for the products owned. This role is a highly cross functional position interacting with Product & Program Management, internal and external Engineering, Operations, Quality, Support, Sales, Pre-Sales, and Customer/Partner contacts. The role requires leadership in maintaining, enhancing, and supporting biometric solutions while evangelizing and training on the product internally. Success in this position requires product owner or product management experience with biometric technologies, embedded firmware, electro-mechanical systems, APIs, and customer-facing software within the physical access control industry.

We are open to both Senior Product Owner and Product Manager profiles, depending on experience and fit.

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo

Physical Access Control Solutions (PACS):

HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions.

This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.

Are you ready to make a difference? Join us and help shape the future of security.

As our Product Manager, Biometric Readers, you’ll support HID’s success by:

• Defining, prioritizing, and managing product requirements, and feature backlogs for biometric reader solutions.
• Collaborating with cross-functional teams to ensure successful delivery of product enhancements, maintenance releases, and new product introductions.
• Representing customer, partner, and market needs throughout the product development lifecycle.
• Ensuring documentation, training, certifications, pricing, and messaging is up to date and accurate.
• Communicating product strategy, functionality, and value proposition to internal stakeholders and customer-facing teams.
• Defining and communicating clear, actionable, and verifiable product requirements that address internal, external, and market problems that deliver value for the customer.
• Leading and driving activities independently with a results-oriented mindset to ensure deliverables meet functional, quality expectations, and exceptional customer experiences.
• Acting as the single point of contact for feature-level decisions, clarifications, and prioritization on behalf of stakeholders.
• Aligning business objectives, roadmap and execution with the overall PACS Biometric Readers Solution roadmap, strategic vision, business priorities and aspirations.
  
  

Your Experience and Background include:

• Business-level English proficiency.
• Bachelor's degree in Engineering, Computer Science, Business, Product Management, or a related field, or an equivalent combination of education and relevant work experience.
• Experience in Product Management, Product Ownership, or a similar role managing technology products.
• Experience with biometric technologies and solutions.
• Experience working with embedded firmware, electro-mechanical products, APIs, and customer-facing software applications.
• Experience defining requirements and working within cross-functional product development environments.
• Knowledge of Physical Access Control Systems (PACS) and related security technologies.
• Strong verbal and written communication skills with the ability to influence and collaborate across multiple functions.
• Ability to work effectively in a remote and global team environment.
• Comfortable using Office tools (Excel, PowerPoint, Word) for communication and tracking.
• Experience with Agile SAFe product development methodologies and tools is preferred.
• Experience working with access control readers, credential technologies, or identity solutions is preferred.
• Advanced degree in a technical or business-related discipline is preferred.
• Proficient in Jira for backlog and board management is preferred.
• Familiar with Miro, Confluence, and Microsoft Teams is preferred.
  
  

What we can offer you:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds
  
  

Why apply?

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. You'll have opportunities to share insights and contribute forward-thinking ideas that shape future outcomes.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.
  
  

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact [email protected] .

Immigration Sponsorship Not Available

• Applicants for this position must be currently and legally authorized to reside and work in the hiring country.
• HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
• International relocation or remote work arrangements outside of the hiring country will not be considered.
  
  

At times, HID may use AI-assisted technology to help our Talent Acquisition team review applications by identifying job-related qualifications, skills, and experience in résumés and comparing them with the requirements of the role. The technology supports recruiter review but does not make hiring decisions. A member of our Talent Acquisition team reviews each application before any selection decision is made. Information processed by the tool is deleted once the recruiter's review is complete.

We make it easier for people to get where they want to go!

On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.

When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.